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April 15th, 2016 14:00

AAA help

Was trying to add a 54xx to use AAA authentication.

The local name and password were working.

I added the AAA command which I forgot which 1.

But I get asked for a user name, I key it in and takes it

then pops back with the username again.  I have tried my ACS name & PW and i have tried the local name & PW and fails, I have tried mixing them with no luck

is there a way to clear the PW without a factory reset?  

On my HP switches they have clear hole to just clear the PW?

does the dell have anything like that?

3 Posts

April 18th, 2016 07:00

BTW, I only have remote access

5 Practitioner

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274.2K Posts

April 18th, 2016 12:00

Without direct access to the switch, you are limited to your recovery methods. I would try to connect with all available methods. HTTP/HTTPS/Telnet/SSH, see if one will respond differently than the others. Other obvious things would be to check for Caps lock, try different browsers/emulators. If none of that works, you will need to coordinate a time to be on site to physically work with the switch.

3 Posts

April 18th, 2016 12:00

Thanks, but I did find a way in, I remove the device from ACS, I was still locked out via SSH, but found I could HTTP into it.  That let me remove tac and I could ssh into it!

5 Practitioner

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274.2K Posts

April 18th, 2016 13:00

Excellent! glad to hear you found a way in.

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