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4 Actions Transformational Leaders Take
Finance & Accounting Digital ArticleBecause the status quo won't cut it. -
Is it Time for Mutiny?
Managing people Digital ArticleA close study of the real thing — seafarers’ insurrections during the Age of Discovery — might help you decide. -
Bringing the Environment Down to Earth
Finance and investing Magazine ArticleManagers should make environmental investments for the same reason they make other investments: because they expect them to deliver positive returns or to reduce risks. -
Strategy is Different in Service Businesses
Strategy Magazine ArticleMany managers of service businesses are aware that the strategic management (by which I mean the total process of selecting and implementing a corporate strategy) of service businesses is different from that of manufacturing businesses. This article discusses how pure service businesses are different from product-oriented businesses and why they require different strategic thinking. A […] -
Moving a Family Business Beyond the Founder's Vision
Leadership & Managing People Digital ArticleHow the next generation can embrace the future - while respecting the past. -
Crowded Places Make People Think More About the Future
Leadership & Managing People Magazine ArticleWhen a team of researchers compared population-density figures against data on people's willingness to invest in education, save for retirement, and otherwise... -
What Customers Want from the Collaborative Economy
Innovation Digital ArticleAnd why your company can’t ignore it. -
How to Make the Other Side Play Fair
Communication Magazine ArticleIn legal disputes, contested insurance claims, and similarly adversarial negotiations, one party is likely to open with an inflated claim or a lowball... -
Quantum Computing for Business Leaders
Technology & Operations Magazine ArticleQuantum computers can solve problems exponentially faster than classical computers can. They will bring about two huge changes: an end to our current... -
Using Fiction to Find Your Strategy
Strategy & Execution Digital ArticleImmersing yourself in possible futures allows you to be creative and open to unexpected possibilities. -
How Leaders Get in the Way of Organizational Change
Finance & Accounting Digital ArticleThree common mistakes to avoid. -
Negotiation Strategies for a Downturn
Negotiation strategies Digital ArticleDuring boom times, deal-making is relatively easy. A rising tide lifts all boats … and the knowledge that there are lots of opportunities out there makes some negotiators forget that the deal is a way to get value, not an end in itself. You don’t have to look as far back as the excesses of […] -
Why Good Companies Go Bad
Organizational culture Magazine ArticleWhen business conditions change, the most successful companies are often the slowest to adapt. To avoid being left behind, executives must understand the true sources of corporate inertia. -
Government Should Enlist Foreign Companies in Rebuilding America’s Industrial Commons
Competitive strategy Digital ArticleHow can American industry rebuild the skills and supplier bases required to produce advanced technologies? I am losing confidence that the solution lies in American companies overhauling, unaided, their management practices. A whole generation of managers has been imbued, over a period of more than 20 years, with the supposed virtues of global outsourcing, and […] -
Why Controversy Won’t Power Next-Gen News
Competitive strategy Digital ArticleCall it the First Law of Media: Nothing sells like a juicy controversy. In the Fourth Estate of the 21st century, controversy’s a commodity. Everyone with a blog can generate it. If news publishers want to escape the trap they’re caught in, they have to stop building business models on it, stop dedicating smart, dedicated […] -
Cracking the Code That Stalls People of Color
Sales & Marketing Digital ArticleExecutive presence is difficult to embody when it's based on white male standards. -
New Year’s Resolution: Do Experiments, Not Projects
Strategy execution Digital ArticleRecently, I asked some business executives for their top three IT wishes. Across the board, their responses echoed a common plea: “I wish IT projects would come in on time and on budget.” Funny thing is – this very reasonable sounding request is actually quite unreasonable. You see, we are no longer simply automating existing […] -
Ask JPMorgan’s Dimon: Not Everyone Follows the Leader
Power and influence Digital ArticleJust a few days ago James Dimon, CEO of JPMorgan Chase, was riding high. Not only did he pick up Bear Stearns in what amounted to a fire sale – shares that only a year ago fetched $159 a piece were going for $2 – he was heralded for doing so. Seen as a savior, […] -
Getting Your Team to Buy into a Big Change
Change management Digital ArticleResearchers studied backlash to change at five elite law firms — and how leadership eventually won the skeptics over. -
How IBM Is Changing Its HR Game
Organizational culture Digital ArticleAs IBM celebrates its 100th birthday, many observers are rightly calling attention to the many strategic changes the company put itself through to remain relevant amidst dramatic technological and economic change. But one of the biggest transformations IBM went through is less about computers and more about culture. Over the last decade and a half, […]
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Standard Bank-An African Tiger
Strategy & Execution Case Study11.95View Details In November 2011, Jacko Maree, Chief Executive of Standard Bank Group, was reviewing the Group's major decisions in recent years, thinking about the future,... -
U.S. Major Home Appliances Industry in 2002
Strategy & Execution Case Study11.95View Details Describes the structure and evolution of the United States home appliance industry between 1986 and 2002. -
Southwest Airlines
Strategy & Execution Case Study11.95View Details After more than 45 years of service, the company was facing some major challenges. Legacy carriers in the United States had become more efficient, and... -
Brasil Foods
Sales & Marketing Case Study11.95View Details In mid-2011, the management of Brasil Foods, a leading Brazilian branded foods producer and protein exporter, is evaluating strategies for international... -
Target Data Breach: Accounting for Contingent Liabilities
Finance & Accounting Case Study11.95View Details This is a flexible case that provides for discussion about the form and content of 10-K reports, managerial discussion and analysis, non-GAAP reporting,... -
Gazprom: The Ebb and Flow of State Patronage
Leadership & Managing People Case Study11.95View Details In 2012, Gazprom was widely believed to be on the verge of a steep decline. It had witnessed meteoric growth from its early days as an experiment in privatization... -
Jardine's Pizza Hut Hong Kong: Disruption of an Industry Leader
Sales & Marketing Case Study11.95View Details This case describes the challenge faced by Pizza Hut Hong Kong. Pizza Hut dominated the territory's pizza delivery business. It eliminated competitors... -
Amazon, Google, and Apple: Smart Speakers and the Battle for the Connected Home
Sales & Marketing Case Study11.95View Details Amazon, Google, and Apple all offer their own smart speaker. The devices represent each firm's entry point into the connected home market. All three companies... -
Marcus by Goldman Sachs
Organizational Development Case Study11.95View Details Five years on from the 2008 financial crisis, Goldman Sachs remained wounded. Revenues at the global investment bank had stagnated below pre-crisis levels,... -
In the Crossfire: Guns, Legislative Leadership and Recall Politics in Colorado
Global Business Case Study11.95View Details In 2013, democratic Colorado state senators John Morse and Angela Giron were recalled from office in the wake of a successful recall campaign launched... -
Mate1.com: Digital Dating Dilemma
Leadership & Managing People Case Study11.95View Details In 2017, a successful online dating company, Mate1.com, based in Montreal, was pursuing a two-year goal of increasing revenue by 50 per cent and net operating... -
Cathay Pacific's Loss of Altitude: Where Can It Land?
Leadership & Managing People Case Study11.95View Details Cathay Pacific's announcement that it would eliminate 600 staff jobs from its head office made headlines in the territory and internationally. The mass... -
The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action
Why are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience... -
3-D Negotiation: Powerful Tools to Change the Game in Your Most Important Deals
Strategy & Execution Book35.00View Details When discussing being stuck in a "win-win vs. win-lose" debate, most negotiation books focus on face-to-face tactics. Yet, table tactics are only the... -
Sabina: Adapting Proactively to Change
Leadership & Managing People Case Study11.95View Details This case is about Sabina, one of the leaders in the Thai lingerie market, and its proactive adaptation to changes in its business environment over two... -
Recommendation Algorithms and Politics on Social Media (A)
Management Case Study11.95View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
Lyric Dinner Theater (B)
Innovation & Entrepreneurship Case Study5.00View Details Supplements the (A) Case. Rivka Belzer took a job in her family owned business and worked diligently during the first 6 months to turn the business around.... -
IBM Corp.: "Make It Your Business" (B)
Finance & Accounting Case Study5.00View Details Reveals the system changes that IBM adopted. Designed as an in-class handout after discussion of the (A) case. -
HDFC (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Casa Transitoria: Betting on Women to Reduce Poverty
Leadership & Managing People Case Study11.95View Details The United Nations' Millennium Development Goals represented a global commitment to cut in half the population living in extreme poverty, and improve...
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Standard Bank-An African Tiger
Strategy & Execution Case Study11.95View Details In November 2011, Jacko Maree, Chief Executive of Standard Bank Group, was reviewing the Group's major decisions in recent years, thinking about the future,... -
4 Actions Transformational Leaders Take
Finance & Accounting Digital ArticleBecause the status quo won't cut it. -
Standard Bank-An African Tiger Teaching Note
Strategy & Execution Digital ArticleTeaching Note for TB0323 -
Is it Time for Mutiny?
Managing people Digital ArticleA close study of the real thing — seafarers’ insurrections during the Age of Discovery — might help you decide. -
U.S. Major Home Appliances Industry in 2002
Strategy & Execution Case Study11.95View Details Describes the structure and evolution of the United States home appliance industry between 1986 and 2002. -
Riding the Decarbonisation Wave: BHP and its LNG-Fuelled Vessels, Teaching Note
Management Digital ArticleTeaching Note for Case 013SMU -
Southwest Airlines
Strategy & Execution Case Study11.95View Details After more than 45 years of service, the company was facing some major challenges. Legacy carriers in the United States had become more efficient, and... -
Brasil Foods
Sales & Marketing Case Study11.95View Details In mid-2011, the management of Brasil Foods, a leading Brazilian branded foods producer and protein exporter, is evaluating strategies for international... -
Harvard Management Update, April 2004, Volume 9, Number 4
Leadership & Managing People Other Article12.95View Details This issue of Harvard Management Update includes the following articles: "Is It Time to Replace Your Replacement-Planning Strategy?" "A Growing Reliance... -
W.L. Gore: Culture of Innovation, Slides
Leadership & Managing People Digital ArticlePowerPoint Supplements case BAB698